Return & Refund Policy – PickZone
At PickZone, your satisfaction is our top priority. We take pride in delivering high-quality products and exceptional service. However, if you receive a product that is damaged, defective, or not as described, we offer a hassle-free 3-day return and refund policy.
Eligibility for Returns
To qualify for a return or exchange:
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The request must be made within 3 calendar days of receiving your order.
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The product must be unused, undamaged, and returned in its original packaging with all tags intact.
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Proof of purchase (order confirmation or receipt) must be provided.
Refund Process
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Once we receive and inspect your returned product, we will notify you regarding the approval or rejection of your refund.
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Approved refunds will be processed within 3–5 business days to your original payment method or as store credit, based on your preference.
How to Request a Return
Simply contact our support team via:
📧 pickzone.pk@gmail.com
📞 +92 327 6203791
Include your order number, product photos, and reason for return to speed up the process.
Shop with confidence — PickZone is committed to making your shopping experience safe, reliable, and worry-free.